STORE POLICY

We do not accept returns. We will replace any product that is defective or broken in transit. Requests for replacement must be sent via email to 
purehandcraftedcandleco@gmail.com within 7 days of delivery & include photos of the damaged materials.

 

SHIPPING AND DELIVERY

Shipping rate is based on weight of package and shipped with USPS. Orders are individually packaged with care and should arrive 3-5 business days weekends and holidays are not included. Customers will receive a notification & tracking number when an order is shipped.

Contact
 

SALES TAX

We will collect and remit Sales Tax for states as required by law. Sales Tax will be added at checkout. We do not impose Sales Tax on orders shipped to states that do not have a Nexus state.